Sensitive Smooth Surface Graffiti Remover | Wipe On then Wipe Off Easy Removal | Biodegradable

TECHNICAL DATA

Coverage Guidelines

1 gallon will remove up to approx. 2000 sq ft of typical graffiti tags. Exact coverage varies depending on type of stain and the porosity of surface material.

TEMPERATURE USAGE

Expect considerably slower reaction times in weather below 40° F / 5°C.

Composition

SSR is a premium blend of natural alcohols and citrus oils designed to dissolve and suspend graffiti and other marks so they can be wiped away with a damp toweling cloth.

Properties

Color: Pink or clear liquid.

Odor: Citrus odor.

PH: 7.8

Storage: Store in a cold dry place away from heat or flames.

Shelf Life: 5 years or longer in unopened container.

Precaution: Flammable.

DOT Markings: UN1993, Flammable liquid, n.o.s.

(Terpene Hydrocarbon, Ethyl Alcohol), 3, PG III

Coverage Guidelines

1 gallon will remove up to approx. 2000 sq ft of typical graffiti tags. Exact coverage varies depending on type of stain and the porosity of surface material.

Cold Weather makes everything work slower including Graffiti Removal.  Here are some tips for working in the cold.  

When winter temperatures sink into the 30°’s and 40°’s, graffiti tags take much longer to dissolve. Dwell times (how long you leave the graffiti remover on the tag) need to be 2-3 times longer to achieve the same results, and it’s often helpful to leave the graffiti removal product on much longer than that. It also helps to keep your graffiti removal product indoors prior to use or in your heated vehicle before applying, so they are at or close to room temperature when you’re ready to use them.

As always, quickest removal is using a hot water pressure washer or steam cleaner.  Sometimes you spray a wall down first in order to heat up a section of graffiti before removing it. If you don’t have a hot water power washer, you can fill up a bucket with hot water, leaving your graffiti remover in it so that it warms up before use.  Graffiti Remover is always more effective when it is not cold.

During the winter months you may want to apply Bare Brick Stone & Masonry Graffiti Remover several times and then leave Transgel on over that for hours or overnight. This will keep it wet for much longer and while it’s wet it’s working. Transgel eats through all the thicker bits of graffiti crinkling it up, while Bare Brick penetrates and dissolves it from behind. Of course, pressure washing in freezing conditions is a tricky exercise and we recommend reserving larger projects for the spring if that is an option.

For signs, trucks, trailers, and other Sensitive Surfaces, you may need to leave Sensitive Surface Graffiti Remover on for several minutes before coming back to agitate and wipe away. Sometimes lightly abrading the surface with a soft scourer between coats will help the remover penetrate and begin dissolving it faster.

Good luck and Stay Warm this winter!

Product Use Instructions 

Removing graffiti and marks from painted and coated surfaces, experience has shown that the best technique in using this product, is as follows:

1. Pour a small quantity of the remover into a small plastic bucket.

2. Choosing a small area of graffiti, apply the remover to the graffiti using a nylon brush.

3. Agitate the graffiti with the brush as if you were writing with it. You can use a white soft scourer if suitable or if there is no risk of abrasion.

4. Wipe the dissolved graffiti away by using a DAMP toweling cloth.

Keep your cloths clean by rinsing often and turning the cloth over as you wipe the dissolved graffiti away. (Hold your cloth under the brush as you agitate the graffiti, to avoid the remover running down the surface).Felt pens will almost certainly dissolve immediately, but wax crayons may take a little longer. Spray can paints will require even further agitation and longer dwell times.Try to work in small areas at a time no bigger than the size of your hand.If the area you are cleaning is becoming very dirty with the dissolved graffiti, and by wiping it is not leaving the area clean, then your remover has become too contaminated with ink/dyes. Pour out the dirty remover into another container (for less important use later) and quickly repeat the above method using fresh remover and a clean damp cloth. For this very reason it is best to work with small amounts of remover at any one time.Do not worry if every marker stain is not removed. Any remaining ‘shadows’ will be easily removed with FELTPEN FADEOUT (FPFO).

TIPS FOR EFFECTIVE USE OF SENSITIVE SURFACE REMOVER (SSR)

TIP 1 SSR may not appear to work immediately on some spray can paints, suggesting a threatened failure. Sometimes several minutes dwell time is required before the paint “crinkles”, so be patient. We find the use of a white soft Scotch-Brite scourer agitated on the graffiti as the product is applied breaks through the glossy hard paint more easily. Only use light agitation, as the purpose is to break the film of the paint rather than scour the paint off, risking a “scratched” finish on the surface.

TIP 2 A small amount of BARE BRICK, STONE AND MASONRY REMOVER (BBSM) can be added to SSR to increase the effectiveness and speed of the removal of some stubborn spray can paints on painted surfaces. This can be especially helpful in cold weather if SS appears to be a little slow. Work quickly, and on small areas at a time,

to avoid any damage to the underlying surface. The use of a Scotch-Brite scourer is definitely of help in this instance to increase the removal speed.

SAFETY ISSUES

While SSR is very safe to use in comparison to most graffiti removal products, the intended use for the product is stripping paint, waxes and oils from building surfaces

and is thus can be more aggressive on skin and eyes than normal every day cleaners. Flammable liquid: Keep away from heat, hot surfaces, sparks, open flames and other ignition sources. Wear gloves and protective glasses to avoid eye and skin contact. Use in well-ventilated areas.

LIMITATIONS

SENSITIVE SURFACE GRAFFITI REMOVER (SSR) is designed for smooth surfaces and may not be suitable for soft furnishings. Vinyl siding and some plastics can occasionally be vulnerable to damage.

ENVIRONMENTAL CARE

SSR is BIODEGRADABLE and conforms to all statutory environmental requirements for graffiti removal including VOC limits. Designed to be fast, effective and non

damaging to paintwork and other smooth surfaces.

CAUTION

Before commencing any large scale use, always test first in an inconspicuous area. This product is designed to remove all types of markers and stains, and may have an

unpredictable or even damaging result on certain man-made or stained surfaces. If necessary wait for surface to dry to ensure perfect results.

NOTICE TO BUYER: DISCLAIMER OF WARRANTIES AND LIMITATIONS ON OUR LIABILITY:

We warrant that our products are manufactured to strict quality assurance specifications and that the information supplied by us is accurate to the best of our knowledge. Such information supplied about our products is not a representation or a warranty. It is supplied on the condition that you shall make your own tests to determine the suitability of our product for your particular purpose. Any use or application other than recommenced herein is the sole responsibility of the user. Listed physical properties are typical and should not be construed as specifications. NO WARRANTY IS MADE, EXPRESSED OR IMPLIED, REGARDING SUCH OTHER INFORMATION, THE DATA ON WHICH IT IS BASED, OR THE RESULTS YOU WILL OBTAIN FROM ITS USE. N0 WARRANTY IS MADE, EXPRESSED OR IMPLIED, THAT OUR PRODUCT SHALL BE MERCHANTABLE OR THAT OUR PRODUCT SHALL BE FIT FOR ANY PARTICULAR PURPOSE. NO WARRANTY IS MADE THAT THE USE OF SUCH INFORMATION OR OUR PRODUCT WILL NOT INFRINGE UPON ANY PATENT. We shall have no liability for incidental or consequential damages, direct or indirect. Our liability is limited to the net selling price of our product or the replacement of our product, at our option. Acceptance of delivery of our product means that you have accepted the terms of this warranty whether or not purchase orders or other documents state terms that vary from this warranty. No representative is authorized to make any representation or warranty or assume any other liability on our behalf with any sale of our products. Our products contain chemicals that may CAUSE SERIOUS PHYSICAL INJURY. BEFORE USING, READ THE MATERIAL SAFETY DATA SHEET AND FOLLOW ALL PRECAUTIONS TO PREVENT BODILY HARM.

What is a sensitive surface graffiti remover?

A sensitive surface graffiti remover is a non-damaging, biodegradable cleaning solution designed to remove graffiti, paint, ink, and stains from sensitive or coated surfaces without harming the finish. Unlike harsh solvents, it safely lifts graffiti from painted, coated, or smooth materials.

What surfaces can this graffiti remover be used on?

This product is safe for most smooth and sensitive surfaces, including:

• Painted walls and coatings
• Metal and powder-coated surfaces
• Vinyl Fences and windows
• Plastic and vinyl
• Signage and equipment
• Clear acrylic and finished surfaces
• Playground Equipment

It’s specifically formulated to avoid damage and provide fast acting graffiti removal on these materials.

What types of graffiti does it remove?

It effectively removes:

• Spray paint
• Felt Pen
• Wax Crayon Markers
• Water and oil-based stains
• Overspray and scuff marks
• Grease and grime

The penetrating formula breaks down and suspends graffiti particles, allowing them to be wiped away cleanly.

How do you use a wipe-on, wipe-off graffiti remover?

Using this product is simple:

1. Apply with a cloth, brush, or sprayer
2. Allow a short dwell time (seconds to minutes)
3. Lightly agitate if needed
4. Wipe clean with a damp cloth

The formula is designed to lift graffiti without smearing or re-depositing it into the surface.

Will this graffiti remover damage paint or coatings?

No—this remover is specifically designed for sensitive and painted surfaces. It works by loosening the graffiti bond rather than aggressively stripping coatings, making it ideal for:

• Commercial buildings
• Storefronts
• Vehicles and equipment
• Signage

Always test a small area first for best results.

Is this graffiti remover biodegradable and environmentally friendly?

Yes. This product is:

• Biodegradable
• Non-toxic and low odor
• Safer for users and surrounding environments

Eco-friendly graffiti removers are increasingly preferred because they reduce environmental impact while maintaining strong cleaning performance.

Does it disinfect surfaces as well?

Yes. In addition to removing graffiti, it can help clean and disinfect by eliminating common bacteria such as:

• Staphylococcus
• Streptococcus
• E. coli
• Salmonella

This makes it ideal for public spaces, schools, and high-touch areas.

How fast does it work?

Most graffiti begins to break down within seconds to a few minutes, depending on:

• Type of paint or ink
• Age of the graffiti
• Surface type

Light markings like marker often remove instantly, while spray paint may require slight agitation.

Can it remove graffiti shadows or ghosting?

It removes most visible graffiti, but deep stains or “ghosting” may require a follow-up product designed for stain extraction.

For best results:

• Use Sensitive Smooth Graffiti remover first to lift the bulk of the graffiti
• Follow with FeltPen Graffiti Shadow Stain Remover if needed

What makes this better than traditional graffiti removers?

This product stands out because it is:

• Safe on sensitive surfaces (won’t damage coatings)
• Wipe-on, wipe-off easy (no pressure washing required)
• Biodegradable and user-friendly
• Multi-purpose cleaner + disinfectant

Traditional removers often rely on harsh chemicals that can damage finishes or require heavy rinsing.

Where is this graffiti remover commonly used?

It’s widely used in:

• Retail storefronts
• Schools and universities
• Commercial buildings
• Transportation equipment
• Municipal maintenance
• Property management

Anywhere graffiti needs to be removed quickly without damaging surfaces.

Is this the best graffiti remover for painted or coated surfaces?

Yes—if you’re dealing with painted, coated, or delicate surfaces, this type of remover is one of the best options available because it balances:

• Cleaning power
• Surface safety
• Ease of use

For porous surfaces like brick or concrete, a different remover is typically recommended.

Do I need special equipment to use it?

No special equipment is required. You can use:

• A cloth or rag
• Soft bristle brush
• Pump sprayer (optional)

This makes it ideal for quick maintenance and spot cleaning.

Pro Tips for Best Results

• Always test a small area first
• Work in small sections
• Use a clean cloth to avoid re-spreading pigment
• Reapply for heavy or layered graffiti