Product Use Instructions
HERITAGE REMOVER is applied to the surface with a nylon brush, broom or pump-up sprayer, 3 times at 3 minute intervals, liberally flooding the graffiti / stain with the product. For typical graffiti, approximately three minutes after the final application, rinse using a hot or cold pressure washer (hot is best) at low pressure. If one is not available, then a stiff nylon brush and bucket of water may suffice. Agitation, as you apply this product, can be of great assistance. Continued experience with the product will enable the user to judge how many applications are necessary for varying surfaces and particular spray cans. On older / thicker graffiti patience is the key. Keep the graffiti wet with the product, as long as possible before rinsing. Do not blast too close, in order to remove the graffiti, as it may cause damage and will possibly only remove a small percentage more.Remember, a pressure washer in this instance is really only a quick release rinse of the dissolved graffiti, and not the primary means of cleaning. Ideally use 1500 – 2000 psi with a 15º or 25º fan jet at about 6 inches from the surface. Do not blast or use ‘turbo’ type nozzles which risk doing damage.
When rinsing dissolved graffiti with a pressure washer try to remove a LITTLE of the graffiti from the bottom of the tag without wetting the whole area. If satisfied, then proceed to full scale. Wash the whole area from top to bottom. Remember, if the remover has not done its job then no amount of ‘blasting’ will fix the problem. Failures are usually a result of not flood coating adequately and not leaving product on long enough and cannot be resolved by blasting too close or at higher pressures.
TEMPERATURE CONDITIONS
For hot weather removals avoid direct sunlight whenever possible. Wet surface down first and apply HERITAGE to damp wall. Allow for longer dwell times in cold weather. Expect considerably slower reaction times in weather below 40°F / 5°C.
TIPS FOR EFFECTIVE USE OF HERITAGE GRAFFITI REMOVER
TIP 1 Some spray cans such as reds can stain surfaces. Other spray cans change colors once HERITAGE has been applied. For complete and total removal of these stains use our FELTPEN FADEOUT after or while HERITAGE is still on the stain.
TIP 2 If you are fixing someone else’s former failure and maybe having problems, then HERITAGE can be left overnight on the wall (if safe to do) ensuring maximum dwell time. Return in the morning and the problem will usually be solved with another application and a wash off.
TIP 3 As a general rule, avoid trying to remove spray can graffiti from porous unpainted surfaces, whilst the walls are facing the hot summer sun. Wherever possible, try to work in the shade or during a cooler time of day. On days when there is a likelihood of the graffiti remover drying out within minutes or less, the wall can be thoroughly wet with water and towel patted dry BEFORE
applying HERITAGE
SAFETY ISSUES
While HERITAGE is very safe to use in comparison to most graffiti removal products, the intended use for the product is stripping paint, waxes and oils from building surfaces and is thus naturally much more aggressive on skin and eyes than normal every day cleaners. If the intended user is not familiar or confident in implementing the safety precautions below we urge that
they do not use the products.
1. Always wear solvent alkali protective gloves, goggles and long sleeve clothing.
2. Be sunsmart. Wear a wide brimmed hat; after all, you are outside.
3. Always know where water is available, in case of a splash.
4. Carry a spare set of clothing. Do not leave contaminated clothing on.
5. Use in well-ventilated areas.
LIMITATIONS
1. HERITAGE can occasionally mark aluminum or galvanized steel surfaces.
2. Use synthetic brushes and plastic buckets. HERITAGE can damage natural fibers like hair or wool.
3. Do not spray HERITAGE unless determined safe to do so.
4. Do not dilute HERITAGE (use as supplied)..
CAUTION
Before commencing any large scale use, always test first in an inconspicuous area. This product is designed to remove all types of markers and stains, and may have an unpredictable or even damaging result on certain manmade or stained surfaces. If necessary wait for surface to dry to ensure perfect results. Any building which has suddenly been washed (even with clean water) after many years of dryness can give rise to what we call ‘secondary efflorescence’, that is a few soft fluffy ‘salts’ which in itself is not harmful and will disappear in no time never to return again.
This is not to be confused with the production and consequential rise of harmful salts which cause the spalling of masonry surfaces. In our experience we have never witnessed such a resulting outcome unless the building has:
1. Not been rinsed properly, or
2. The building surface is situated in a repetitive wetting and drying situation.
ENVIRONMENTAL CARE
HERITAGE is biodegradable and conforms to all statutory environmental requirements for graffiti removal including VOC limits. Designed to be fast, effective and non damaging requiring very little rinsing water. If necessary, water can be collected using a wet vac and disposed of safely. We believe nothing other than rai
NOTICE TO BUYER: DISCLAIMER OF WARRANTIES AND LIMITATIONS ON OUR LIABILITY:
We warrant that our products are manufactured to strict quality assurance specifications and that the information supplied by us is accurate to the best of our knowledge. Such information supplied about our products is not a representation or a warranty. It is supplied on the condition that you shall make your own tests to determine the suitability of our product for your particular purpose. Any use or application other than recommenced herein is the sole responsibility of the user. Listed physical properties are typical and should not be construed as specifications. NO WARRANTY IS MADE, EXPRESSED OR IMPLIED, REGARDING SUCH OTHER INFORMATION, THE DATA ON WHICH IT IS BASED, OR THE RESULTS YOU WILL OBTAIN FROM ITS USE. N0 WARRANTY IS MADE, EXPRESSED OR IMPLIED, THAT OUR PRODUCT SHALL BE MERCHANTABLE OR THAT OUR PRODUCT SHALL BE FIT FOR ANY PARTICULAR PURPOSE. NO WARRANTY IS MADE THAT THE USE OF SUCH INFORMATION OR OUR PRODUCT WILL NOT INFRINGE UPON ANY PATENT. We shall have no liability for incidental or consequential damages, direct or indirect. Our liability is limited to the net selling price of our product or the replacement of our product, at our option. Acceptance of delivery of our product means that you have accepted the terms of this warranty whether or not purchase orders or other documents state terms that vary from this warranty. No representative is authorized to make any representation or warranty or assume any other liability on our behalf with any sale of our products. Our products contain chemicals that may CAUSE SERIOUS PHYSICAL INJURY. BEFORE USING, READ THE MATERIAL SAFETY DATA SHEET AND FOLLOW ALL PRECAUTIONS TO PREVENT BODILY HARM.
